Whistleblowing and complaint system of the university (GD10)

Example of a whistleblowing and complaint system at Sakon Nakhon Rajabhat University (https://corrupt.snru.ac.th/)

Sakon Nakhon Rajabhat University (SNRU) promotes good governance, transparency, and anti-corruption policies through its official online whistleblowing platform: the SNRU Anti-Corruption Portal (https://corrupt.snru.ac.th/). This digital system allows students, personnel, and external stakeholders to securely report misconduct, fraud, or unethical behavior within the university.

Key Guidelines for Submitting a Complaint (as detailed on the portal):

1. Accused Party Details: Provide the name and address (or specific department) of the individual or group accused of misconduct.
2. Title/Position: Specify the official title, position, or role of the accused within the institution.
3. Nature of Misconduct: Clearly state the allegations or specific wrongdoings committed.
4. Detailed Description & Evidence: Describe the incident with behavioral details, including the exact date, time, and any relevant supporting evidence or documentation.
5. Whistleblower Privacy and Protection: The portal explicitly guarantees absolute confidentiality for all informant data to ensure physical/career safety and to facilitate rapid, secure follow-up communication.

System Accessibility and Features:

• Online Submission Portal: Users can instantly click to lodge a complaint via the secure digital form.
• User Manual: An accessible operational manual is provided on the page to guide users through the proper administrative steps.
• Statistical Reporting: The portal features tracking menus for statistical insights and transparency into the progress of handled complaints.

By utilizing this system, SNRU ensures a highly secure, paperless, and transparent framework that actively prevents corruption while fostering an ethical community environment.